Gaming is meant to be fun, not stressful. vb99 believes that playing within your limits is where the real enjoyment lies. Our responsible gaming tools are here to help you do exactly that.
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We want you to stay in control at all times. That's why vb99 offers a range of tools designed to keep your betting experience safe and enjoyable.
Set your own daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. To increase it, a 24-hour waiting period applies.
Decide in advance how much you'll wager within a given period. This limit helps keep you from placing impulsive bets in the heat of the moment.
Set a limit on how long you play in a single session. Once the time is up, vb99 will automatically alert you and, if needed, end the session.
If you need a short break, use the cooling-off option to temporarily pause your account for anywhere between 1 day and 6 weeks.
If you feel that gambling is having a negative impact on your life, you can close your account for anywhere from 6 months to permanently.
If you'd rather not receive bonus and promotional messages, you can turn them off. You have full control over your marketing communications preferences.
Responsible gaming means treating betting as a form of entertainment — not a source of income, a way to solve problems, or a means of managing emotions. At vb99, we believe every player has the right to play safely and enjoyably, and that belief is the foundation of our entire responsible gaming framework.
Online betting is growing rapidly in Bangladesh — and so is the risk of problem gambling. Many people don't realize when recreational betting turns into a problem. vb99 wants to raise awareness early, so every user can stay healthy and happy.
Responsible gaming doesn't mean enjoying yourself any less. In fact, playing within set limits makes the experience more enjoyable, because there's no fear of losses or financial pressure weighing on you. vb99 is committed to fostering that kind of healthy betting environment.
Problem gambling often starts gradually, and many people don't recognise it until it's too late. vb99 wants you to assess your situation while you still can. If you notice the following signs in yourself, it's time to seek help:
There's no shame in recognizing these signs. Problem gambling is a common mental health issue — and it's treatable. Reach out to vb99's support team or a professional counselor.
Answer the following questions honestly. If you answer "Yes" to more than 3, please reach out to our support team.
In the past 3 months, have you bet beyond your budget?
Have you ever chased your losses by placing bigger bets to try to win back what you lost?
Have you been hiding your betting habits from family or people close to you?
Have you tried to cut back or stop betting but been unable to?
Do you feel irritable or restless when you're not betting?
Have you borrowed money or taken out a loan to fund your betting?
Vb99's responsible gaming tools are available directly in your account settings. Follow the steps below:
Log in to vb99 with your username and password, then click the profile icon in the top right corner.
From the profile menu, go to "Responsible Gaming" to find all protection tools in one place.
Choose deposit limits, betting limits, or session time — whichever you need — and enter your preferred amount or duration.
Once you've set your limit, click the "Confirm" button. Decreases take effect immediately; increases are subject to a 24-hour cooldown.
To activate long-term self-exclusion, email support@vb99.ws. Our team will act within 24 hours.
Family members often sense that a loved one is struggling with problem gambling but don't know what to do. vb99 is committed to supporting families as well.
Vb99 strictly prohibits anyone under 18 from using the platform. This isn't just policy — it's our ethical responsibility.
Set your own daily, weekly, or monthly deposit limits directly from your account settings.
Use the cooling-off option to take a temporary break from 1 day up to 6 weeks.
To close your account for 6 months or permanently, please contact support.
Our responsible gaming team is available 24/7. Reach out whenever you have questions or need support.
support@vb99.ws
Response within 24 hours
Here are answers to the questions we're asked most often about responsible gaming.
Join vb99 and enjoy responsible betting. Use our protection tools to set your own limits.